Frequently Asked Questions
FAQs
Who are we?
Wealth Return Experts is a specialized fund recovery service dedicated to helping victims of online scams reclaim their lost money. With a team of experienced financial investigators, blockchain analysts, and legal advisors, we focus on tracking, investigating, and pursuing the recovery of funds lost to fraudulent investment schemes, cryptocurrency scams, forex trading fraud, binary options scams, and other forms of online financial fraud.
We understand the emotional and financial distress that comes with falling victim to a scam. That’s why our approach is built on transparency, diligence, and ethical recovery practices. Our global network allows us to navigate complex scam operations and work with financial institutions, payment processors, and relevant authorities to maximize recovery potential.
Whether you’ve been defrauded by a fake broker, investment platform, or a phishing scam, our mission is to fight for your financial justice and provide professional guidance every step of the way.
Our Mission:
To empower scam victims with reliable recovery solutions, fight back against online fraudsters, and advocate for a safer digital financial space.
Our Values:
Integrity & Transparency
Client-Centered Approach
Persistent Investigation
Global Reach & Expertise
How Can I Determine if I Am Eligible for Funds Recovery?
You may be eligible for fund recovery if you meet the following criteria:
1. You Have Lost Money to an Online Scam
This includes, but is not limited to:
Cryptocurrency scams (fake exchanges, wallet phishing, Ponzi schemes)
Forex and binary options fraud
Investment platform scams
Romance scams involving financial transactions
Phishing schemes or fake broker accounts
2. You Have Proof of Transactions
We require documentation to proceed with a recovery case:
Bank statements or transaction receipts
Crypto wallet addresses and transaction IDs (if applicable)
Screenshots of communication (emails, chats with the scammer)
Any agreements, contracts, or invoices you received from the scammer
3. The Scam Happened Within a Reasonable Time Frame
While we accept older cases, the chances of successful recovery are higher when the scam occurred within the past 6 to 12 months. The sooner you act, the better.
4. You Are Willing to Cooperate in the Investigation Process
Recovery involves sharing necessary information and, in some cases, working with financial institutions or legal authorities. Your full cooperation is vital for a successful outcome.
What Types of Scams Can Be Eligible for Funds Recovery?
We assist victims in recovering funds from a wide range of online scams, including but not limited to the following:
1. Cryptocurrency Scams
Fake crypto investment platforms
Fraudulent Initial Coin Offerings (ICOs)
Phishing attacks targeting crypto wallets
Ponzi and pyramid crypto schemes
Fake exchanges and brokers
2. Forex & Binary Options Scams
Unlicensed or fake forex trading platforms
Binary options schemes with manipulated trading results
Brokers refusing withdrawals after deposits
3. Investment Scams
High-yield investment programs (HYIPs)
Fake stock market or bond investments
Real estate investment frauds (online based)
4. Online Trading Platform Scams
Fraudulent trading software with manipulated algorithms
Platforms that suddenly block or freeze accounts after deposits
“Account managers” who ask for constant additional deposits
5. Romance Scams / Relationship Fraud
Scammers building fake online relationships to extract money
Emotional blackmail for urgent “financial emergencies”
6. Phishing & Identity Theft Scams
Email or website phishing that led to unauthorized transactions
Fake technical support scams requesting access to personal accounts
7. Ponzi & Pyramid Schemes
Fraudulent investment schemes promising high returns paid from new investors’ deposits
8. E-commerce & Online Shopping Scams
Fake online stores taking payments and not delivering products
Sellers who disappear after receiving funds
Important:
Each case is assessed individually to determine if recovery is possible based on available evidence and transaction traceability.
What Information Should I Provide During the Consultation?
To assess your case effectively and determine the best recovery strategy, we require specific details and supporting documents. Here’s what you should prepare for your initial consultation:
1. Personal Details
Full Name
Contact Information (Phone & Email)
Country of Residence
2. Scam Details
Type of scam (e.g., crypto scam, investment fraud, fake broker, phishing, etc.)
Name of the fraudulent company, platform, or individual involved
How you were approached (social media, email, website, phone call, etc.)
Timeline of events (when the scam started, key dates)
3. Transaction Proof
Bank statements showing payments made to the scammers
Cryptocurrency transaction IDs (TXIDs) and wallet addresses (if applicable)
Payment receipts, invoices, or wire transfer documents
4. Communication Records
Screenshots or copies of emails, chats, or messages exchanged with the scammer
Any contracts, agreements, or official-looking documents they provided
5. Additional Evidence (If Available)
Website URLs, social media profiles, or app links related to the scam
Recorded phone calls (if applicable)
Any correspondence with your bank or financial institution about the fraud
Important:
The more complete and accurate the information you provide, the better we can evaluate the case and advise you on the recovery possibilities. All information is handled with strict confidentiality.
How Long Does the Funds Recovery Process Typically Take?
The duration of the funds recovery process can vary based on several factors, including the type of scam, the complexity of the case, and the responsiveness of involved financial institutions. However, here’s a general guideline:
Estimated Timeframes:
Simple Cases: 2 to 4 weeks
(e.g., unauthorized credit card charges, basic wire transfer fraud)Moderate Cases: 4 to 8 weeks
(e.g., crypto scams with traceable transactions, fraudulent investment platforms)Complex Cases: 3 to 6 months or longer
(e.g., large-scale Ponzi schemes, offshore broker scams, cases requiring legal or law enforcement intervention)
Factors Affecting the Timeline:
How quickly you provide complete documentation and evidence
The type of payment method used (bank transfer, crypto, card, etc.)
Jurisdiction and cooperation of banks, exchanges, or payment processors
The sophistication of the scam (how well they attempted to hide the trail)
Whether legal actions or court orders are required
Our Commitment:
We aim to expedite the recovery process as efficiently as possible, providing you with regular updates and realistic expectations from the start. While we cannot guarantee exact timeframes, we prioritize urgent cases and maintain persistent follow-ups until a resolution is reached.
Can I handle the funds recovery process on my own?
While it’s possible to attempt recovering lost funds on your own, the process can be complex, time-consuming, and challenging, especially with sophisticated scams.
Challenges of DIY Recovery:
Technical Expertise: Tracing transactions, especially in cryptocurrencies, requires specialized blockchain analysis tools and knowledge.
Legal and Regulatory Knowledge: Understanding jurisdictional laws and financial regulations is crucial for effective recovery.
Communication with Financial Institutions: Banks, payment processors, and crypto exchanges often require formal legal requests, which can be difficult without professional assistance.
Time and Resources: Recovery efforts can take weeks or months and may require persistence and coordination with multiple entities.
Risk of Further Loss: Engaging with scammers or unverified “recovery” companies on your own can expose you to further fraud or scams.
Benefits of Professional Recovery Services:
Experienced teams use advanced forensic tools and have established relationships with financial institutions and law enforcement.
We provide personalized case management and dedicated support throughout the recovery process.
Our expertise maximizes your chances of successful recovery while minimizing risks.
Summary:
If you choose to pursue recovery on your own, be prepared for a potentially complicated journey. Professional recovery services can help simplify the process and improve outcomes.
What Are the Costs Associated with Funds Recovery?
The cost of funds recovery services depends on several factors, including the complexity of the case, the amount of funds lost, and the resources required for investigation and legal processes. We strive to maintain a transparent, fair, and case-specific pricing structure.
Our Fee Structure:
1. Initial Consultation – FREE
Your first consultation with our recovery specialists is free of charge. During this assessment, we will evaluate your case, explain the recovery options, and outline potential outcomes.
2. Case Assessment / Investigation Fee
Depending on the nature of the scam, a small upfront fee may apply to cover:
Transaction analysis
Blockchain tracing (for crypto cases)
Liaison with financial institutions
Case file preparation for legal submission
Note: This fee is necessary to initiate investigative procedures and varies case-by-case based on complexity.
3. Success-Based Recovery Fee
A performance-based fee (commission) will be charged as a percentage of the successfully recovered funds. This percentage is agreed upon before proceeding and will only be applicable when funds are recovered.
No Hidden Costs – Full Transparency
We believe in clear and upfront communication. All applicable fees will be fully disclosed in a formal agreement before any commitment is made. There are no surprise charges during or after the process.
Important Reminder:
Beware of companies that demand large upfront payments with guaranteed recovery claims. We maintain realistic expectations and only proceed with cases where recovery is genuinely possible.
Will My Case Be Kept Confidential?
Absolutely. Client confidentiality is a top priority at Wealth Return Experts. We understand the sensitive nature of scam recovery cases and handle all client information with the utmost care and discretion.
Our Confidentiality Commitment:
Your personal information, case details, and documentation will never be shared with third parties without your explicit consent.
All communication and case files are stored securely and are only accessible to authorized recovery specialists directly involved in your case.
We adhere to strict data protection protocols in compliance with international privacy laws and regulations.
If collaboration with financial institutions, legal authorities, or law enforcement is required for recovery, we will request your approval before disclosing any information.
You Are Protected Throughout the Process
We respect your privacy and ensure that your identity and case information remain protected at every stage of the recovery process. Your trust is important to us.
What If I Have Already Reported the Scam to the Authorities?
That’s a very important first step. Reporting the scam to law enforcement or regulatory bodies helps build an official record of the incident. However, in many cases, authorities may not have the resources to pursue individual fund recovery aggressively, especially for cross-border or online scams.
Here’s How We Can Still Help:
Specialized Recovery Focus
While authorities work on broader investigations, we focus solely on tracking, tracing, and recovering your funds. Our dedicated team uses forensic tools and financial network contacts to pursue recovery avenues that general law enforcement may not prioritize.Complementary to Legal Reports
Having an official police report or case number strengthens your recovery case. We can use this documentation when engaging with banks, payment processors, crypto exchanges, and other parties involved in tracing and retrieving funds.Faster, More Personalized Action
Unlike public authorities who handle thousands of cases, we provide dedicated resources and case managers to work on your recovery specifically, ensuring timely follow-ups and persistent pursuit of the scammers.
Important Note:
Even if investigations by authorities are ongoing, it does not limit or prevent parallel fund recovery efforts through private recovery specialists like us. We will coordinate our efforts to avoid duplication and maximize the chances of a successful recovery.
What Happens If the Funds Cannot Be Fully Recovered?
While our goal is always to maximize the recovery of your lost funds, certain factors—such as how the scammers concealed the transactions or how much time has passed—can affect the outcome. In some cases, full recovery may not be possible, but we will strive to recover as much as we can.
Possible Scenarios:
Partial Recovery
In many cases, we are able to retrieve a portion of the lost funds. This often happens when some assets have been traced and frozen before they were fully laundered by the scammers.Alternative Legal Remedies
If full recovery isn’t possible through direct tracing, we may advise you on alternative legal actions, such as filing claims against financial institutions, third-party platforms, or initiating class-action lawsuits if applicable.Honest Assessment Upfront
During our initial investigation, we will provide you with a realistic overview of how much recovery is likely. We do not make false promises or guarantee full refunds if the circumstances indicate otherwise.No Success-Based Fee Without Recovery
If recovery attempts are unsuccessful, you will not be charged the success-based commission fee. Only the agreed-upon investigation costs (if applicable) would apply, and these are always disclosed transparently before we start.
Our Commitment:
We will exhaust every possible avenue to recover your funds and keep you informed throughout the process. Even in cases where full recovery isn’t achievable, we ensure that no effort is spared in pursuing your claim.
Is There a Guarantee of Successful Funds Recovery?
No reputable recovery service can guarantee 100% success in recovering lost funds. The outcome of each case depends on many factors beyond our control, including:
The nature and sophistication of the scam
How quickly the case is reported
The traceability of the transactions
Cooperation from financial institutions and law enforcement
Jurisdictional and legal complexities
What You Can Expect From Us:
A thorough, professional investigation using advanced forensic and tracing tools
Transparent communication about the likelihood of recovery based on your specific case
A performance-based fee structure, so you only pay a commission if funds are successfully recovered
Dedicated support and updates throughout the process
Why No Guarantees?
Scammers use increasingly sophisticated methods to cover their tracks, often transferring funds through multiple accounts and jurisdictions. While we apply every resource to trace and recover your money, the unpredictable nature of fraud means outcomes can never be assured.
What If I Have Already Engaged Another Company for Funds Recovery?
If you have already started working with another recovery company, you still have options and can seek a second opinion. Here’s how we can assist:
1. Case Evaluation and Second Opinion
We offer a free consultation to review your existing case, the steps taken so far, and the strategies employed by the other company. This helps identify any missed opportunities or alternative recovery paths.
2. Collaboration and Coordination
If appropriate, we can work alongside your current recovery provider to complement efforts and avoid duplication, increasing the chances of success.
3. Transparency and Comparison
We provide clear, transparent assessments so you can compare fees, processes, and likelihood of success. If you’re dissatisfied with your current provider, we can offer a fresh approach.
4. No Conflict of Interest
We respect existing agreements but will advise you on how to proceed if you choose to switch or add our services.
Important:
It’s crucial to avoid paying multiple companies large upfront fees simultaneously. Make sure you understand each provider’s terms and only proceed with trusted, transparent services.
What If I Have Additional Questions or Concerns?
We understand that dealing with scam recovery can raise many questions and concerns. Our team is here to support you every step of the way.
How to Reach Us:
Contact Form: Fill out the contact form on our website, and we’ll respond promptly.
Email: Send your questions directly to our support team at support@wealthreturnexperts.com.
Phone/WhatsApp: Call or message us at [insert phone number], available during business hours for immediate assistance.
Live Chat: Use our website’s live chat feature for quick answers.
What to Expect:
Prompt, respectful, and clear responses to all your inquiries.
Confidential handling of your information and concerns.
Guidance tailored to your unique case and situation.
Don’t hesitate to reach out — we’re here to help you navigate the recovery process with confidence.
